Eastman Chemical reduces wrench time up to 10% and training by 95% with new digital processes

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As all Fortune 500 companies, Eastman Chemical is constantly working on optimizing their strategy for digital transformation and mobility. At the core of this digital transformation lies an urgent need for an overhaul of the User Experience (UX) of enterprise software. Relying heavily on SAP, they needed a successful Fiori UX strategy for the future of the SAP User Experience. Choosing the right low-code platform can be hard and it is something you want to make sure you get right.

Challenge:  In 2017 Eastman Chemical started searching for a mobile SAP Plant Maintenance and Asset Management solution to cover all aspects of preventive and corrective maintenance execution. Knowing that network connectivity is not always guaranteed, offline capability was a key requirement for this project. After evaluating several vendors, Eastman selected Neptune Software due to the tight integration with SAP together with strong offline capabilities.

Solution:  Over the course of one year, Eastman Chemical developed and deployed complex applications leveraging existing ABAP code directly, utilizing the Neptune DX Platform.

Apps Created:  Eastman Chemical had a successful rollout of 8 complex mobile and desktop apps: Crafts Person – Offline, Maintenance Planner – Offline, Notification Management – Offline, Universal Outbox – Offline Sync, My Crew, Time Reconciliation, Good Issue, Material Handling




Key takeaways

-How to choose the right low-code platform
-Vendor selection and what differentiates Neptune Software from other RMAD vendors?
-Why did this Fortune 36 company select Neptune Software?
-What was the business need, vendor selection and vetting process?
-What were the results of the project execution?


Don Cleek, EMN Maintenance Financial and Special Projects Manager at Eastman Chemical

About Eastman Chemical

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability.

The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

About Neptune Software

Neptune Software is a rapid application development platform vendor with more than 650 enterprise customers and over 3.5 million licensed end users globally that empowers IT departments to deliver tangible business outcomes.

Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations.

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