Human Capital Management Success Story
with Neptune DXP
Challenge: The digitization of manual work processes and employee communication within the HR department
The garbage collectors from ALBA are easily recognizable by their blue trucks. However, there is much more behind them: numerous processes, employees, and commercial partners must harmonize effectively to ensure efficient waste management.
One of the most significant pain points in the industry is the narrow profit margins and the reliance on energy costs. Hence, many objectives are centered on optimizing processes at critical junctures. ALBA’s HR department has acknowledged the necessity of enhancing inefficient workflows and communication through digitalization. Even minor alterations already substantially impact the company and its business model. This laid the foundation for the ‘Blue Portal’ – ALBA’s new digital employee portal.
With a workforce exceeding 5,400 employees, including 3,500 potential commercial users, the company confronted the challenge of making a diverse IT landscape accessible to numerous users across different locations, all without incurring unnecessary high expenses.
The task of devising uniformly structured processes such as holiday requests, devoid of additional effort, proved exceedingly complex due to the various user groups with disparate requirements.
Additionally, employee communication still relied on paper and postal methods.
Due to a lack of time and resources and an 80% outsourced IT team, ALBA had to bring external partners on board to implement the project. Thanks to an earlier recommendation within the SAP environment, ALBA turned to Neptune Software and mindsquare to implement its vision of its central HR portal.
With the no-code/low-code app development platform Neptune DXP, mindsquare was ultimately empowered to efficiently support internal project management and develop tailored apps that seamlessly align with the business model, all while utilizing minimal internal IT resources.
The internal communication of the new portal’s implementation using no-code/low-code tools became crucial. Neptune Software’s proven references and swift outcomes significantly increased user acceptance.
Understanding that existing application building blocks, pre-designed app templates, and standards were already operational, the ALBA project team partnered with Neptune and mindsquare as collaborative consultants. This collaboration enabled ALBA to address specific challenges and enhance its business processes quickly.
Transparent communication, adaptable solutions, secure data usage, and modular development emerged as pivotal factors in discerning the priority functions through which improvement was sought.
“Especially for companies with a high outsourcing and a focus on business processes, adopting a no-code/low-code app development platform such as Neptune DXP for digitization proves highly advantageous,” states Peter Rick, Head of Governance & IT Service Management at ALBA.
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“I have never experienced such a well-rounded project. If someone had told me beforehand that I, as a non-SAP expert, would carry out such a project, I would not have thought it possible.”
-Peter Rick, Head of Governance & IT Service Management at ALBA.
As an IT consulting and service company, mindsquare AG helps its customers with digitalizing their companies and optimizing their value creation processes. In doing so, the technology and management experts rely on comprehensive know-how in the areas of process and strategy consulting, project management, software and technology consulting with a focus on SAP and Salesforce, as well as managed services, among others. In 2022, mindsquare AG achieved a turnover of €41.5 million and employs 325 people. More information at: www.mindsquare.de
About Neptune Software
Neptune Software is a rapid application development platform vendor with more than 730 enterprise customers and over 4 million licensed end users globally that empowers IT departments to deliver tangible business outcomes. Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations.
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