The first project Vincit and Wihuri Metro-tukku worked on was the regional transport terminal project. These apps, developed on Neptune DXP, enabled Wihuri Metro-tukku’s regional transport terminals to handle cross-docking and flow-through material flows. Developing this solution on Neptune DXP allowed the application to be user-friendly while seamlessly flowing data into their SAP ERP system.

Unfortunately, this project had to be executed during the lockdown due to the global pandemic. Because of this, the team faced some unique challenges during the implementation stage and while going live. However, they were able to easily navigate these challenges because end-users had been included in the development stage, meaning they were already familiar with the product. This helped lead to their successful implementation.

This project was one of Wihuri Metro-tukku’s biggest projects in recent years. With the successful go-live of a mobile solution that was light and easy to use, they were ready to move on to their second project.

“We used to pick all the products at our logistics center in Vantaa, but now it is partly done at our regional transport terminals. With the app, we can receive incoming deliveries, pick them up and combine orders. With the help of this mobile solution, we can offer our clients a better order-pick rhythm, more locally produced goods, and fresher produce,” Heinonen continues.

Wihuri Metro-tukku’s second project was focused on easing the workload of the pickers to improve the quality of picking. Since their first project with Vincit was so successful, it was an easy decision to continue their partnership.

“Because the regional transport terminal project went so well, it functions as the best kind of reference for Vincit to get to do other projects as well,” states Heinonen.

Together they developed a software to support voice-controlled picking. The software is used on forklifts where information screens have been installed. The app offers pickers new ways to ease their work, including adding pictures and product information. It also provides more specific instructions related to the picking. In addition, the app enables open communication between the pickers and the management.

“With the info screens, we have been able to decrease the number of mistakes made. This has a direct impact on customer satisfaction,” Heinonen summarizes.

Most recently, Vincit and Wihuri Metro-tukku worked to renew the process of receiving incoming deliveries. The goal of this project was to make the interface used by the reception workers more dynamic and user-friendlier. That is why they executed this project utilizing Neptune DXP. As a result, it is now more versatile, and users can do numerous things within the same app during the same session, all while seamlessly integrating data into SAP.

Heinonen states, “The key elements for this project were the Neptune DXP user interface and Vincit’s project team. We aimed to increase the productivity of the reception workers by developing this process with apps built on the Neptune DXP launchpad. We already had numerous positive experiences with them in previous projects, so we knew this was the right solution.”

Receiving incoming deliveries has a central role in the flow of the products in Wihuri Metro-tukku’s warehouse. Any possible mistakes that happen at this stage recur during the whole flow. Therefore, by focusing on the process of receiving incoming deliveries, they were avoiding any future errors.

According to Heinonen, all projects they completed with Vincit have started with a high-quality specification of the issue. This has enabled them to create realistic schedules and budgets for each project. In his opinion, the solutions are easy to use and represent modern standards.

“As we have successfully delivered multiple projects together, there is a tremendous amount of trust and cooperation, which has resulted in an atmosphere where innovation and creation are done cohesively, resulting in triumphs,”

“By working as a team with Vincit, creating apps powered by Neptune DXP, we have become more cost-efficient and have strengthened our position in the market. We get more done in the same time frame,” Heinonen sums up.

Wihuri Metro-tukku is a nationwide daily goods wholesaler that has a strong local presence with its Cash & Carries, nationwide distribution network and a sales organization that covers the whole country of Finland and is tailored with the customers’ needs in mind. Their product selection includes about 25,000 products: fresh produce, frozen foods, processed foodstuffs, brewing and alcoholic beverages, and non-food products. Wihuri’s Metro wholesale acquires products directly from one of their 700 partners.

Industry Focus: Food Service Wholesale
System Version: SAP ERP, SAP EWM
Users: 180 Users
Devices: Tablet and Mobile