“Users are happy with the Neptune interface, and they like having the ability to work on or offline, anytime, and on any device they like,” said Johan. “Doing so means they no longer need to come into the office and stop at a desktop to document their day’s work. They also appreciate not having to remember all of the complicated backend workflows.”
With the standardized workflow design and improved user experience in Neptune, Vattenfall can easily add new apps and replicate system changes quickly to all of the fleets. Even better: All of this was accomplished without having to add any hardware or additional technology infrastructure.
Another clear indicator of their success? Users who were at first hesitant to embrace the changes now clamor to be the first to try new apps and capabilities.
“Today users are excited to try new things. That’s a strong indicator we’ve done something good,” added Johan.
“With Neptune, we’ve improved our information flow throughout the field, which has helped us better manage our maintenance backlog. We get more information about our equipment status and new issues, which has all led to faster, shorter lead times for equipment repair and maintenance,” said Johan.
“With more complete data available on conditions and measurement values, our planners and schedulers also have much more control over their scheduling efforts, a big improvement to their workflow.”
A more replete data set is also increasing Vattenfall’s predictive maintenance and planning capabilities, which they’re counting on to help improve equipment assessments and lower costs as they increase their renewable energy fleet level. Decreasing unscheduled maintenance not only improves the repair teams’ efficiency, but it also represents a key competitive advantage for the company.
And with the success of the SAP rollout with Neptune DXP – SAP Edition, moving to the system-agnostic Neptune DXP – Open Edition is a consideration.
“Looking forward, we’re considering the possibility of having apps that combine information from different systems beyond our SAP environment, and want to provide the same look and feel of our Neptune apps,” said Johan.