Construction Customer Success Story
with Neptune DXP
Challenges: As Secil grew, its old solution lacked modern UX and automation capabilities
Secil’s existing SAP-based enterprise resource planning (ERP) solution didn’t have the functionality required to support the automation and digital transformation it needed to thrive. An older solution helped bridge some gaps, but its 10-year-old user interface had a dated look and feel. Legacy systems like SAP ERP can hinder growth and efficiency, Neptune helped Secil to overcome that and still make use of their earlier SAP investment.
Employees and customers today expect modern processes and a robust user experience, which meant that Secil would need to completely transition their internal management tool, customer portal, and commercial portal. Secil wanted to empower its employees with efficient internal systems that run smoothly no matter what because their lack of modernization [not having digital solutions] slowed down teams, preventing them from doing their best work.
Secil’s original automation scope was built for cement-related processes. However, the company has since extended its business to include ready-mixed concrete, aggregates, mortar, precast concrete, and hydraulic lime. As a result, it needed new capabilities to automate each of these new sectors.
Meanwhile, Secil also grappled with challenges many construction companies experience, including complex user management and labor regulations for vacations and shift management. With quarries located in remote places, network coverage was also a challenge. Their IT team struggled to build [offline Fiori] apps that would empower employees to access the mobile apps on any end device instantly and request assistance onsite, no matter where, no matter the connection.
Considering a bulk of transports were also handled by third-party truck drivers, Secil needed to go on a digital transformation journey to find a solution that allowed for an intuitive UX with mobile app capabilities that required little to no training for its users. But, even more so, it needed the modern capabilities that come with digital transformation to help drive innovation and disrupt its competition.
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In 2019, with a migration deadline of approximately three months, Secil switched to its new enterprise application platform (Neptune DXP), launching 17 applications that help to streamline operations across the entire enterprise.
About Neptune Software
Neptune Software is a rapid application development platform vendor with more than 730 enterprise customers and over 4 million licensed end users globally that empowers IT departments to deliver tangible business outcomes. Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations.
Download the full 15-page analyst written copy by Constellation Research here
This success story has been developed based on the source document: “Secil Automates with Neptune DX: How Low-Code Delivers on Digital Transformation in the Construction Industry,” by Holger Mueller, Vice President and Principal Analyst at Constellation Research.Download story here
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