Government and Defense Customer Success Story with Neptune DXP
Challenge: Manual processes were slow, labor-intensive, and error-prone.
Maintaining a well-trained, well-equipped armed force, able to rapidly respond to a crisis, help those in need, and protect New Zealand’s territory and oceans is a big task. Working in partnership with many other government agencies, its operations are diverse. From running an extensive fleet of aircraft, ships, and land vehicles that deploy personnel and transport equipment around the globe, to responsibilities that extend to healthcare.
Keeping constant track of the huge volume of assets it calls on, is an ongoing challenge, and with the vision of becoming a truly connected and empowered workforce in mind, one specific area in need of modernizing was inventory stocktaking.
Physically counting — and often recounting — some 85,000 individual pieces of equipment every month was labor intensive, time consuming and wide open to errors. In 1999, a single inventory took three months. Accurate equipment counts were almost impossible: “the hours required to count equipment, coupled with the feeling that we couldn’t really trust the numbers, made this project a really important one for NZDF”, admits Logistics Information Manager, Alan Rivers-Milliken.
Digitizing inventory management was needed to make it easier to access inventory information, increasing NZDF’s ability to respond to events quickly and safely. The solution would also have to improve internal communication and engagement and make it quicker to process data by cutting out error-prone paper-based processes.
“Delivering on our vision of a connected and empowered workforce wouldn’t be a feat completed overnight. It took the right technologies and the best partners to ensure we succeeded in this,” stated Robert Raines, ERP Architect at NZDF.
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“We have been really happy with the solution and it has met all our expectations. With a combination of Neptune Software and the support of Zag, we are delivering on our digital strategy and have added value to a crucial business process,”
-Robert Raines, ERP Architect at NZDF
About Zag, Part of Accenture
Zag is trusted by more than 80 organisations across Australasia to provide SAP, Cloud and Neptune Software solutions, support and consulting. Zag was formed in 1996 as a specialist SAP implementation partner and has delivered more SAP ERP projects in New Zealand (NZ) than anyone else. The aim was to build a business known for quality implementation advice and guidance at an affordable price. Since then, Zag has built the Zag Support Centre (Asia Pacific’s first certified SAP Partner Centre of Expertise), was the first to achieve SAP Gold Partner status in NZ and became the exclusive NZ partner for Neptune Software. Zag has offices in Auckland, Melbourne, Sydney, and Wellington in addition to partners selling its products globally.
About Neptune Software
Neptune Software is a rapid application development platform vendor with more than 660 enterprise customers and over 3.5 million licensed end users globally that empowers IT departments to deliver tangible business outcomes. Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations
Get in touch with us today to learn more about Neptune DXP and how it can be a game changer for your organization!