Human Resources Customer Success Story with Neptune DXP
Challenge: Highly Customized SAP System Offered Poor Usability
The Norwegian Government Agency for Financial Management (DFØ) is a subsidiary agency of Norway’s Ministry of Finance and focuses on improving public sector financial management and resource efficiency.
An SAP HR platform serves approximately 200 organizations under various ministries in Norway. And DFØ manages HR and accounting systems, processes monthly payroll for 120,000 people, and distributes more than 50 billion Norwegian Krones every year. It also manages technical support and delivers training on all its relevant systems.
To provide online payroll, time management, and travel services to 80,000 users, DFØ built a self-service HR portal. But it had a poor user interface (UI), login was complex, the travel expense form was hard to follow, and user experiences were inconsistent across different browsers. So, in 2015, DFØ set out to create a new portal with a more user-friendly interface.
“No one looks forward to filling out a travel expense report. Administrative paperwork keeps customers from focusing on what they’re passionate about in their careers,” says Ingvild Nygaard, project manager for the DFØ app. “We wanted to truly put the user first and provide them with processes that made their lives easier.”
They wanted user-friendly SAP HR apps.
Continue reading below…
“Entering time on their devices is between 50-80% faster than the previous options. We also estimate that saving each employee one minute translates in 90 FTEs saved when calculating for the 40,000 employees.”
-Ingvild Nygaard, Project Manager at DFØ
About Neptune Software
Neptune Software is a rapid application development platform vendor with more than 660 enterprise customers and over 3.5 million licensed end users globally that empowers IT departments to deliver tangible business outcomes.
Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations.
Get in touch with us today to learn more about Neptune DXP and how it can be a game changer for your organization!