Updated: June 18, 2025  

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. 

We are committed to complying with all applicable data protection and privacy laws and regulations. Neptune Software takes seriously the responsibility to safeguard the personal data entrusted to us by our employees, customers and partners. To support this commitment, we have implemented, and regularly review, a comprehensive framework of internal policies, procedures, standards, and guidelines. 

Please note that our website may contain links to external websites or services operated by third parties. These third-party platforms maintain their own privacy policies and practices, which we do not control. Once you leave our website by following a third-party link, we recommend reviewing the privacy policy of the respective site or service to understand how your personal data is collected and used. This Privacy Policy does not apply to any activities that take place outside of Neptune Software’s digital platforms. 

Who we are

Neptune Software is a Norway-based organization dedicated to enabling individuals and businesses to easily develop digital solutions that simplify complex enterprise processes, both within SAP environments and beyond. We are recognized facilitators of innovation, continually challenging the status quo to drive efficiency and transformation. 

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above. 

Information Security and Privacy Department 

E-mail: privacy@neptune-software.com  

Headquarters address:

Neptune SoftwareAS 

Øvre Vollgate 9,    0158 Oslo, Norway 

Neptune Software primarily operates as a data controller. However, for certain products and services, we may also act as a data processor. In such cases, we process personal data on behalf of our customers, in accordance with their instructions and for the purposes described in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, commonly referred to as the General Data Protection Regulation (GDPR). 

When you use our website 

When you visit our website to browse products, services, or access available information, we and certain third parties use cookies to ensure the website functions properly, to gather insights about user behavior, and to enhance your overall experience. 
Cookies are small data files stored on your device that allow us to recognize your browser and understand how you interact with our site. This enables us to tailor content and functionality based on your preferences and improve site performance. 
Some cookies are strictly necessary for the operation of our website. These essential cookies do not require your consent, as they are needed to provide core functionality. 
For more details about the types of cookies we use and how you can manage your preferences, please refer to our Cookie Policy  ion.

What data is collected? 

We collect only the personal data that is relevant, proportionate, adequate, and necessary for clearly defined purposes. Our data collection practices are guided by the applicable privacy and data protection laws of the relevant jurisdiction, ensuring compliance with legal requirements and respect for individual rights. 
“Personal data” refers to any information that relates to an identified or identifiable individual. This may include personal details (such as name, address, and date of birth), device identifiers, payment information, and data regarding usage of websites, applications, or services. 
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. 
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. 
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services. t any location data from images on the website.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit. 

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is. 

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons. 

Device Data 

When you visit our website or interact with our services, we may automatically collect data about your device, such as: 

  • Device Type 
  • Operating System 
  • Geo-location data 

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us. 

Personal Information

We may ask for personal information , for example, when you subscribe to our newsletter or when you contact us , which may include one or more of the following: 

  • Name 
  • Email 
  • Phone/mobile number 
  • Home/mailing address 

We collect and use your personal information only when we have a legitimate legal basis to do so, and only to the extent necessary to deliver our services to you. 

How and why, we collect your data? 

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes: 

  • to provide you with our platform’s core features and services 
  • to enable you to customize or personalize your experience of our website 
  • to contact and communicate with you for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms 
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you 
  • to attribute any content (e.g. posts and comments) you submit that we publish on our website 

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. 

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it. 

How long is personal information retained? 

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. The specific retention period depends on the nature of the information and the purpose for which it is processed. For example, if you contact us with an enquiry, we may retain your contact details for the duration of the enquiry and for a reasonable period thereafter to manage follow-up communications and maintain internal records. 

Once personal information is no longer needed for its original purpose, we will either delete it or anonymize it so that it can no longer be used to identify you. 

In some cases, we may be required to retain certain personal data for longer periods to comply with legal, regulatory, accounting, or reporting obligations. We may also retain information for archiving purposes in the public interest, scientific or historical research, or statistical analysis, in accordance with applicable data protection laws. 

Further information about specific data retention periods is provided at the time of data collection or can be made available upon request to privacy@neptune-software.com  

Your Rights and Controlling Your Personal Information 

By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website, or the products and/or services offered on or through it. 

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. 

  • Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. 
  • Job Opportunities: Data subjects can freely submit their applications.  Neptune Sofwtare only collects the fields needed to proceed with the recruitment and to be able to contact the job candidate.  
  • Access: You may request details of the personal information that we hold about you. 
  • Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date. 
  • Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you services and/or provide you with a different level or quality of services. 
  • Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.  
  • Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the e-mail privacy@neptune-software.com  and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. 

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity. 

How we protect your data?

We take the protection of your personal information seriously. When we collect, process, and store personal data, we use commercially reasonable and industry-standard safeguards to help prevent loss, theft, unauthorized access, disclosure, alteration, or misuse. 

Neptune Software has established an Information Security Management System (ISMS) as part of its commitment to continuous improvement in security and privacy. This framework includes formal policies, staff training and awareness, technical and procedural controls, audit logging, and rigorous third-party due diligence. 

We also conduct regular assessments of third-party vendors to ensure they meet our security and privacy standards. 

It is your responsibility to maintain the confidentiality of your passwords and account details and to ensure the security of your personal information within the scope of our services. 

While we implement appropriate security measures, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute data security. 

Disclosure of Personal Information to Third Parties

We may disclose personal information to: 

  • a parent, subsidiary, or affiliate of our company 
  • third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators 
  • our employees, contractors, and/or related entities 
  • our existing or potential agents or business partners 
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you 
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights 
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you 
  • third parties to collect and process data 
  • an entity that buys, or to which we transfer all or substantially all our assets and business 

Third parties we currently use include: 

  • Google Analytics  
  • Google Adsense 
  • Hubspot 

International Transfers of Personal Information 

The personal information we collect is stored and/or processed in Norway, or where we or our partners, affiliates, and third-party providers maintain facilities. 

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy. 

Children’s Privacy 

Neptune Software does not knowingly collect personal information from children under the age of 13. Our products and services are not directed at children, and we do not intentionally target or market to individuals in this age group. 

If we become aware that personal information has been inadvertently collected from a child under 13, we will take immediate steps to delete that information from our systems and restrict further access. As we do not knowingly collect such data, we do not use or disclose it to third parties. 

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU) 

This Privacy Notice explains how Neptune Software processes personal data in its roles as both a data controller and a data processor. When we process data on behalf of a customer acting as a data controller, the customer’s own privacy policy governs that processing. Data subjects whose information is processed by our customers should refer directly to those customers’ privacy notices. 

Data Controller / Data Processor 

The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”).  

Neptune Software primarily operates as a data controller. However, for the DXP Cloud we also act as a data processor. When acting as a processor, we store and process personal data on behalf of our customers and in accordance with the purposes and instructions defined by them, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation (“GDPR”). 

In our capacity as a data controller, we determine the purposes and means of processing personal data, for example, for purposes such as billing, customer relationship management, and compliance with tax obligations. 

Legal Bases for Processing Your Personal Information 

We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose. 

Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds: 

  • Consent From You 

Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the How to Contact Us section of this privacy policy. 

  • Performance of a Contract or Transaction 

Where you have entered a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an enquiry, we may require personal information such as your name and contact details to respond. 

  • Our Legitimate Interests 

Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests. 

  • Compliance with Law 

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information to comply with the law, please feel free to enquire using the details provided in the How to Contact Us section of this privacy policy. 

What are the data subject rights? 

According to Chapter III of the GDPR, data subjects of personal data processing operations have rights that allow them to retain control over the information that concerns them. 

These rights of the data subject are: 

  • The right of access (Article 15 of the GDPR): Right to obtain confirmation as to whether or not personal information concerning the data subject is being processed, and, where that is the case, access to that personal information. 
  • The right to rectification (Article 16 of the GDPR): Right to obtain rectification of inaccurate personal information concerning the data subject. 
  • The right to erasure or to be forgotten (Article 17 of the GDPR): Right to the erasure of personal information concerning the data subject. 
  • The right to restrict processing (Article 18 of the GDPR): Right to restrict the processing of the personal information to the extent permitted by law and in accordance with Neptune Software contractual and legal commitments. 
  • The right to data portability (Article 20 of the GDPR): Right to receive the personal information provided and concerning the data subject, in a structured, commonly used and machine-readable format. 
  • The right to object (Article 21 of the GDPR): Right to object to the processing of the data subject’s data for reasons related to their own situation. 
  • Rights in relation to automated decision making and profiling (Article 22 of the GDPR): Right not to be subject to a decision based solely on automated processing. 

The rights of data subjects are supported by appropriate procedures within Neptune Software that allow the required action to be taken within the timescales stated in the GDPR.  

How can a data subject/person exercise its rights when Neptune Software acts as a Controller?

Data subjects may exercise their rights by submitting a request to the Privacy department by email at privacy@neptune-software.com  

How can a data subject exercise its rights, when Neptune Software acts as a processor?

When Neptune Software processes information on behalf of a customer, all data subject rights must be addressed directly to the customer. 

To whom may personal information be transferred? 

As a controller, the personal information Neptune Software collects may be stored or processed in Norway or in other countries where Neptune Software, its affiliates, partners, or third-party service providers maintain facilities. These countries may not offer the same level of data protection as the country in which you originally provided your information. 

When personal data is transferred to third parties or across borders, including outside the European Economic Area (EEA), Neptune Software ensures such transfers comply with the appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or other lawful transfer mechanisms, to ensure your data continues to be protected in line with this Privacy Policy and applicable data protection laws. 

For example, if you access our services from outside the EEA, your personal information may be transferred internationally to enable us to provide those services. Regardless of the destination, Neptune Software is committed to ensuring that your personal data is handled securely and in compliance with applicable legal standards. 

As a processor/service provider, Neptune Software only uses data to provide the service agreed and according to customer instructions and we do not sell or share the information its customers collect while using Neptune Software service 

Neptune Software may disclose data to government entities where the disclosure of information is legally required under local laws or required to comply with legal requests. 

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU) 
This Privacy Notice explains how Neptune Software processes personal data in its roles as both a data controller and a data processor. When we process data on behalf of a customer acting as a data controller, the customer’s own privacy policy governs that processing. Data subjects whose information is processed by our customers should refer directly to those customers’ privacy notices.  

Data Controller / Data Processor  The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”).  Neptune Software primarily operates as a data controller. However, for the DXP Cloud we also act as a data processor. When acting as a processor, we store and process personal data on behalf of our customers and in accordance with the purposes and instructions defined by them, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Data Protection Regulation (“GDPR”). In our capacity as a data controller, we determine the purposes and means of processing personal data, for example, for purposes such as billing, customer relationship management, and compliance with tax obligations. 

Legal Bases for Processing Your Personal Information  We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose. Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:    

Consent From You Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the How to Contact Us section of this privacy policy.  
Performance of a Contract or Transaction  Where you have entered a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an enquiry, we may require personal information such as your name and contact details to respond.  Our Legitimate Interests  Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.  
Compliance with Law  In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information to comply with the law, please feel free to enquire using the details provided in the How to Contact Us section of this privacy policy.  
What are the data subject rights?  According to Chapter III of the GDPR, data subjects of personal data processing operations have rights that allow them to retain control over the information that concerns them. 
These rights of the data subject are:  
The right of access (Article 15 of the GDPR): Right to obtain confirmation as to whether or not personal information concerning the data subject is being processed, and, where that is the case, access to that personal information.  
The right to rectification (Article 16 of the GDPR): Right to obtain rectification of inaccurate personal information concerning the data subject.  
The right to erasure or to be forgotten (Article 17 of the GDPR): Right to the erasure of personal information concerning the data subject.  
The right to restrict processing (Article 18 of the GDPR): Right to restrict the processing of the personal information to the extent permitted by law and in accordance with Neptune Software contractual and legal commitments.  
The right to data portability (Article 20 of the GDPR): Right to receive the personal information provided and concerning the data subject, in a structured, commonly used and machine-readable format.  
The right to object (Article 21 of the GDPR): Right to object to the processing of the data subject’s data for reasons related to their own situation.  
Rights in relation to automated decision making and profiling (Article 22 of the GDPR): Right not to be subject to a decision based solely on automated processing.  The rights of data subjects are supported by appropriate procedures within Neptune Software that allow the required action to be taken within the timescales stated in the GDPR.   
How can a data subject/person exercise its rights when Neptune Software acts as a Controller?  
Data subjects may exercise their rights by submitting a request to the Privacy department by email at privacy@neptune-software.com   
How can a data subject exercise its rights, when Neptune Software acts as a processor?  
When Neptune Software processes information on behalf of a customer, all data subject rights must be addressed directly to the customer.  
To whom may personal information be transferred?  As a controller, the personal information Neptune Software collects may be stored or processed in Norway or in other countries where Neptune Software, its affiliates, partners, or third-party service providers maintain facilities. These countries may not offer the same level of data protection as the country in which you originally provided your information. When personal data is transferred to third parties or across borders, including outside the European Economic Area (EEA), Neptune Software ensures such transfers comply with the appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or other lawful transfer mechanisms, to ensure your data continues to be protected in line with this Privacy Policy and applicable data protection laws. For example, if you access our services from outside the EEA, your personal information may be transferred internationally to enable us to provide those services. Regardless of the destination, Neptune Software is committed to ensuring that your personal data is handled securely and in compliance with applicable legal standards.  
As a processor/service provider, Neptune Software only uses data to provide the service agreed and according to customer instructions and we do not sell or share the information its customers collect while using Neptune Software service Neptune Software may disclose data to government entities where the disclosure of information is legally required under local laws or required to comply with legal requests.  
International Transfers Outside of the European Economic Area (EEA)  We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.   
Data Breach notifications   In accordance with Article 33 of the GDPR, Neptune Software will notify the supervisory authority of any personal data breach within 72 hours of becoming aware of it, unless it is unlikely to pose a risk to individuals’ rights and freedoms; additionally, affected parties will be informed fairly and proportionately, following Neptune Software’s Information Security Incident Process for managing such incidents.  
 Additional Disclosures for California (US) Residents  
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and California Civil Code Section 1798.83 (“Shine the Light”).  
1. Your California Privacy Rights  Right to Know 
You have the right to request information about the personal information we collected, used, disclosed, or sold about you in the past 12 months, including: Categories of personal information collected. Categories of sources of the personal information. The business or commercial purpose for collecting or selling your personal information. Categories of third parties with whom we share personal information. Specific pieces of personal information we collected about you.  
a) Right to Delete  
You may request the deletion of personal information we have collected, subject to certain legal exceptions.  
b) Right to Correct  
You may request the correction of inaccurate personal information we maintain about you.  
c) Right to Opt-Out of Sale or Sharing  
You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising.    
d) Right to Limit Use of Sensitive Personal Information  
You may request to limit the use or disclosure of your sensitive personal information to only those uses necessary to perform services or provide goods reasonably expected by an average consumer.   
e) Right to Non-Discrimination  
We will not discriminate against you for exercising any of your CCPA rights. However, we may offer financial incentives permitted under CCPA that are reasonably related to the value of your personal information. Participation requires your prior opt-in consent, which you may revoke at any time.  

2. Shine the Light (California Civil Code § 1798.83) California residents with an established business relationship may request information once per year regarding the sharing of certain personal information with third parties for their direct marketing purposes. To make such a request, please contact us with the subject line “California Privacy Rights Request,” and include your name and address.  

3. Notice of Collection In the last 12 months, we have collected the following categories of personal information: Demographic information (e.g., age, gender). This category includes data that may qualify as protected classifications under other California or federal laws. Internet or other electronic network activity (e.g., browsing history, interactions with our website). Geolocation data. We collect and use this information for the business and commercial purposes outlined in the “What data is collected?” and “How and why, we collect your data?” sections of this privacy policy.  

4. Do Not Track Some browsers offer a “Do Not Track” (DNT) signal. We currently do not respond to DNT browser settings. However, we respect your privacy preferences through the rights provided under this policy.  

5. Cookies and Pixels You may disable cookies through your browser settings. For more details on our use of cookies and other tracking technologies, please refer to the “Cookies” section of this policy.  

Exercising Your Rights To exercise your California privacy rights, please contact us using the email privacy@neptune-software.com. Requests must include sufficient information to verify your identity and describe the request with enough detail for us to respond.  

Business Transfers

    If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information. 

    Limits of Our Policy 

      Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices. 

      Changes to This Policy 

        At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. 

        If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information. 

        How to Contact us 

          For questions or complaints regarding this privacy policy or Neptune Software privacy practices, you may contact us at privacy@neptune-software.com or at our mailing address below: 

          Norway  

          Neptune SoftwareAS 

          Øvre Vollgate 9, 

          0158 Oslo  

          Germany  

          Neptune Software GmbH
 

          ‍Ifflandstrasse 4 
 

          22087 Hamburg  

          Portugal  

          Neptune Software (NEPSOFT PORTUGAL UNP, Lda)  

          Rua Dom António Francisco Marques 1 R/C Dt.º  

          2300-516 Tomar