Fact Sheet — U.S. Sugar cuts 3 hour process down to 20 minutes with Neptune Software

US Sugar

U.S. Sugar saved more than $200,000 not upgrading their Warehouse Management system and implementing Neptune Software instead

U.S. Sugar was struggling to find a way to make tasks easier for their staff who was constantly complaining that SAP was just too hard to use. This unfriendly user experience created poor quality data flowing into their SAP system. To fix this, they needed to find a way to modernize their asset maintenance process. In modernizing their processes they were hoping to decrease training time, create a faster reporting process, and in turn repair assets faster reducing overall operating costs. They were also hopeful that this modernization would grow the relationship between operational staff and IT.

At this point, they had two options. They could either upgrade their current Warehouse Management systems which would cost over $200,000 or find a more modern, low-cost solution. This is when U.S. Sugar discovered Neptune Software and our DX Platform.

In one month, U.S. Sugar introduced a set of applications that reduced some of their process times down from 3 hours to 20-minutes. The apps they created provide users a cohesive mobile experience available on- and offline. They now enjoy a streamlined inspection and repair process and the apps provide notifications and workflow overviews. They saved that $200,000 by avoiding the Warehouse Management system upgrade and accomplished all of the same benefits and more. 

About U.S. Sugar

US SugarU.S. Sugar is one of the nation’s largest fully integrated producer of sugar cane, and one of Florida’s major producers of orange juice products. Headquartered in Clewiston, Florida the company farms more than 180,000 acres in Hendry, Glades, and Palm Beach counties. They produce 650,000 – 700,000 tons of cane sugar a year, providing nearly 8% of the nation’s sugar production.

U.S. Sugar is also the largest bulk supplier of premium, not-from-concentrate (NFC) orange juice in the country and one of the largest independent suppliers of NFC juice to major brands. It has the capacity to process up to 20 million boxes of oranges per season, producing more than 100 million gallons of orange juice.

Watch their story from our Neptune IMPACT Festival and see how they modernized their SAP operations and processes in one month.


Key Takeaway:

  • Mobile and offline apps
  • Reduced process time from 3 hours to 20 minutes
  • Streamlined inspection and repair processes

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