Interseroh’s SAP Competence Center delivers fast, mobile experience to delight customers and employees with SAP Mobile Apps for their ERP / ECC System
CHALLENGE: First foray into building SAP Mobile Apps from an older SAP ERP system
With a reputation for service excellence, sustainability pioneer Interseroh continually seeks new ways to meet the needs of its customers and keep employees productive.
Headquartered in Cologne, Germany, Interseroh does the important job of managing and recycling raw materials and developing innovative and sustainable waste management strategies, serving more than 10,000 customers across a range of industries.
In 2015, as it looked for cost-effective ways to make its SAP applications more readily available on mobile and easier to use overall, Interseroh found the development platform it needed in Neptune Software. After all, keeping users happy with tools that are a joy to use is important in today’s highly mobile world.
“We were starting from zero, with no mobile device strategy and looking to create something new with the SAPUI5 capabilities. All we had was our own ABAP development team,” said Mattias Hintze, Head of SAP Competence Center at Interseroh. “Neptune’s module Planet 8 was really the only solution that could help us quickly and easily build SAP Mobile Apps based on SAP UI5 apps out of our old SAP ERP system.”
APPROACH: Simplifying orders and logistics – fast, in only one month
For the START project [SAP Transformation for ALBA Recycling Telophase], the team developed a set of mobile supply chain apps to cover the logistics processes for the company.
With more than 1,500 employees across 8 countries and covering 31 countries throughout the world, the ability to coordinate the supply chain efficiently is ever important for Interseroh.
These SAP Mobile Apps track the steps for raw materials and goods issues, as raw goods get recycled into new materials and are prepared for delivery. Finished products are placed on a ground scale, which feeds information automatically into the Neptune app. Once information is populated, the user scans the item using a Zebra TC8000 scanner, reviews the weight and material details, confirms the goods receipt and adds an automatically generated label to the materials.
“Our goal was to bring the functionality of our SAP systems, with its hundreds of thousands of available transactions, to an employee immediately, right in the logistics area,” added Hintze.
“Today, hundreds of automatic points are triggered just by the scanning trigger, which has greatly simplified the logistics process and saves a lot of time. Users are pleased with how easy it is to learn and use – just a couple of buttons, no more typing in a lot of text, and it’s available to them right where they are. They were particularly impressed that relatively no training was required.”
RESULTS: Cost and time savings that pave the way for future expansion
Moving from a traditional terminal setup to SAP Mobile Apps for the supply chain has greatly reduced transaction time for Interseroh – from a minute and a half per transaction to just thirty seconds. With over 1,500 goods receipts processed per month, the ability to conduct transactions quickly [in under 30 seconds] represents a significant cost advantage for the company.
“It makes us happy to have Neptune as a resource to meet our clients’ needs while also extending the life of our SAP system,” said Hintze. “Today we welcome conversations around digitalization, because we have a tool where we can easily show live examples, production plans, and available out-of-the-box apps that will solve our challenges.”
Another positive? With Neptune’s easy-to-use app development platform, Interseroh’s team of experienced ABAP developers have gained a valuable skill set, quickly becoming mobile app experts with the capabilities they need to provide the convenient apps that make both, users and customers, happy. And having a SAP UI5 competence center gives them the foundation they need as they look to enhance their SAP solutions going forward.
As an example, bringing video capabilities to the scale app took the development team a mere three days to complete, to the delight of the logistics team.
“With our app blueprint already developed, we were not only able to train developers in just three days, we were able to complete the prototype of our web portal – with live, not test data – in less than a month. And we got extraordinary feedback form our client. They were incredibly happy to have access to up-to-date information on the status of their orders.”
The Interseroh development team continues to move forward to expand the SAP capabilities available with the Neptune DX Platform. Next up, they’ll launch a feedback app for service orders, which they’re customizing from one of the hundreds of available templated apps in the Neptune toolbox.
Moving from a traditional terminal setup to SAP Mobile Apps for the supply chain has greatly reduced transaction time for Interseroh – from 1,5 Minutes per transaction to just 30 seconds.“Today we welcome conversations around digitalization, because with Neptune we found the only tool that was able to give us a solution to digitize and become finally modern and mobile, ahead of the SAP S/4HANA road. We can easily show live examples, production plans, and available out-of-the-box apps that will solve our challenges.”
Industry: Integrated environmental services and sustainable recycling solutions
Geographic Reach: Global
Functionality Scope: Mobile and desktop, online and offline
Number of Users: 300 mobile and 400 desktop users
SAP Version: ERP, ECC, Logistics, HCM
Devices: iPhone SE, Zebra TC8000
Implementation Timeline: Apps live in days
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