Working with Mygo Consulting, a Neptune Software Partner, and using Neptune Software’s low-code app development platform—the Neptune Software DX Platform with its SAP Edition —Rust-Oleum developed 40+ apps in only four months.

“Creating a superior user experience takes user involvement, so we conducted UX workshops to learn what users wanted and needed. Many users who are already familiar with SAP also know how mobile apps work, so they had expectations on what the mobile experience should be,” says Amol.

Leveraging its existing SAP mobility setup, the team combined Neptune Software apps into one common solution to work across Rust-Oleum’s large warehouses using a variety of Zebra Technology and other devices. The picking and put-away solution was created to handle various workflows across the warehouse, including pallet picking using ruggedized tablets on forklifts and large- and small-unit picking using handheld devices or wrist-mounted computers.

The new apps work in tandem with an existing SAP ECC solution. Now, orders come in and are placed in queue based on the type of order, whether for commercial or consumer customers. Users are assigned to specific queues, and can easily see and complete their tasks.

Rust-Oleum was able to achieve 100% paperless operations with a modern warehouse management system that was working and stable by the third day of go-live.

“Neptune DX Platform helped give us a uniform user interface and completely eliminated paper on the floor,” says Harish. “The tile-based app makes it easy for workers to identify outstanding tasks, and after completing those tasks, to be guided to the next one. Our initial goal was achieved.”

Where previously users waited for their communication and orders to be manually printed, and then prioritized them themselves, Rust-Oleum now has a simple mobile process that prioritizes orders automatically.

“Previously, when temporary staff members came onboard to manage volume spikes, it took time for them to understand our manual processes and figure out where products were in our warehouse. Now, with just a short training session, workers are automatically guided through the warehouse and can complete their tasks quickly and easily.” Additionally, says Amol, “The use of an industry-standard front-end frees our ABAP teams from depending on front-end developers and frees front-end developers to focus on e-commerce and accelerate our digital transformation.”

Now that the first warehouses have been digitized and are up and running, they eventually plan to implement the Neptune Software-based solution in the US as well.

“Our success on this project gave us the confidence we were implementing the right technology to help our mobility journey with SAP and achieve our vision. Now that boost is translating into new areas, specifically as we redesign our customer support portal,” says Amol.

Since 1921, a manufacturer of protective paints and coatings for home and industrial use. Rust-Oleum created the world’s first rust-preventive paint that still drives Rust-Oleum today and has led to some of the most cutting-edge, durable and innovative products in the industry.

Customer industry: Global provider of premium consumer and industrial paints and coating products
Number of Users: 150
SAP Version:  ECC EHP 7
Devices:  Primarily Zebra devices:

• MC3300 series handheld mobile computer
• MC9300 Ultra Rugged Mobile Touch Computer
• Wrist-mounted WT6000 wearable computer for unit picking with ring-finger scanner