Elkjøp Nordic increases product availability in 383 stores with automated replenishment planning
After reviewing its IT systems, Elkjøp Nordic began running core processes on SAP — including SAP Replenishment. With almost 16,000 product offerings, automating replenishment and reordering is vital, so deploying a solution to help minimize friction between stores and warehouses was a top priority.
“The more automated this process, the better. Our existing systems were no longer able to accommodate our growing requirements. We needed to do something urgently.” said Björn Dalen, Director of IT Systems and Operations at Elkjøp.
Modern consumer experiences need real-time product availability, accurate stock forecasting, and effective planning. To achieve these — and as the first step toward digitization — Elkjøp deployed SAP Forecasting and Replenishment, augmented with an HTML launchpad, built using Neptune Software. Now in-store employees can easily check on orders and include other products into store reorders.
The Neptune Software-based launchpad enables users to do more, by:
working with multiple apps at the same time via Spilt View
using fingerprint authentication
opening multiple SAPUI5 instances, running parallel in the same system
updating apps on any mobile device when the backend changes
housing and accessing non-SAPUI5-based apps, such as Webdynpro, WebGUI Transactions, and URLs
Making Forecasting and Replenishment easier
“During the pilot phase, we saw how well the solution served our requirements and that implementation was easier than expected,” explained Dalen.
Neptune Software makes creating applications quick and easy, and within three months, the platform was ready for enterprise-wide deployment — saving Elkjøp nine months of development time. The solution is now rolled out across Norway, Denmark, Sweden, and Finland – improving product availability in more than 383 stores.
About 60% of orders in the distribution center are now triggered by the new SAP Forecasting and Replenishment solution. And according to Ronny Steng, Supply Chain Manager, Elkjøp, “The biggest process automation we achieved was the activation of articles based on references. This approach has enabled us to increase availability considerably – by up to 20% for products with historically low availability.”
A perfect match for creating a modern POS
Neptune Software is now helping Elkjøp modernize its POS system — the most modern system of its kind in retail — optimizing in-store sales for B2C and B2B customers.
Matching Elkjøp’s microservice-centric approach with Neptune Software’s DX Platform’s API support created a tool that simplifies every customer-focused service — home deliveries, installations, digital products, subscriptions, insurances, financing, cancellations, rebooking, and sales reporting.
Built for desktop and mobile, this consumer-grade application enables users to move freely with customers throughout the sales process. And a strong omnichannel focus means customers can start and finish the buying journey wherever and whenever it’s convenient — online, in-store, any time.
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