Wholesale and Construction Customer Success Story with Neptune DXP
Challenge: Automating processes to meet customer demand
Navigating the incredible change in the wholesale construction industry over the last 80 years has been a constant effort. But, for Rotterdam-based Keller’s IJzerhandel, continuing to provide the high-quality products and services it is known for — while adapting to the speed of doing business today — is one of the tougher challenges it has faced.
To stay competitive in a tight market and keep up with customer demand, the company, which manages more than 35,000 stock units — the tools, hardware, hinges, and locks that keep the construction industry moving — knew that automating key processes would be important. Overhauling the manual order fulfillment process for in-store customers was their first priority.
“Because we are a family-owned business, I have many tasks, including overseeing technology,” says third-generation owner, Ard Keller. “Our SAP server is hosted off-premises, we have a hardware partner for devices, and we look to bring in managed services where possible to help keep IT simple, secure, and efficient.”
While Keller’s IJzerhandel uses SAP ERP to provide core business functions, a review of SAP’s mobile offering, ITS, made it clear that the solution didn’t meet their needs for responsive design. Further, the company needed a solution that was both affordable and easy to develop, deploy, and use.
That’s when Dave van de Ven, Business Unit Manager at Aiden, suggested Neptune Software.
“Neptune Software wasn’t a hard sell,” says Dave, “Keller’s IJzerhandel was eager to move forward, in part because doing so was not a big investment for them.”
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“My 80-year-old father, who helped build this business all those years ago, finds it easy to use the handheld scanner and Neptune DXP app for inventory.”
-Ard Keller, Owner of Keller IJzerhandel
As one of the largest full-service one-stop shop SAP-provider of the Benelux, Aiden focuses on delivering a broad range of SAP products such as SAP Business One, SAP Business ByDesign, SAP S/4HANA and rapid application development. Aiden is active in several industries such as wholesale, retail, manufacturing industry, consumer products and professional services in both midmarket as well as international enterprise organizations. Besides an extensive knowledge and experience in the field of low code and SAP, Aiden focuses on the operationalization and adoption of innovative technology like ML, AI and IoT to ensure a future-proof IT landscape for its clients and partners. Aiden has over 300 specialists, in 9 offices in the Netherlands. Together with its clients, partners and colleagues, Aiden aims to Make Technology Human. More info at: https://www.aiden.eu/
About Neptune Software
Neptune Software is a rapid application development platform vendor with more than 660 enterprise customers and over 3.5 million licensed end users globally that empowers IT departments to deliver tangible business outcomes. Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations
Get in touch with us today to learn more about Neptune DXP and how it can be a game changer for your organization!