Dussmann Group goes live in 3 months with 23 apps for firstline and desk workers

Employee Portal

Watch this success story video!

Dussmann Group is a company that is made up of 65,000 employees and has 21 countries included in their company portfolio. This being said, they had an IT landscape that can only be described as its own universe. Some employees had over 40 passwords to remember just to get their work completed digitally. This being said, out of the 65,000 employees, only 15% of them were running in a digital world – the rest all had to receive internal communications and HR updates via printed documents, sent by mail.

Out of these 65,000 employees, 19,000 reside in the DACH region and a team across different functionalities decided it was time to change. It was time to aim to work paperless, start processing data faster and involve employees more directly, and bundle processes across different systems into one portal. Thus, My Dussmann was born.

In this session, you will learn about Dussmann’s employee portal which they began creating in July of 2020 together with Neptune Software on Neptune DXP and launched 23 initial apps within three months. Discover how they handled the initial project and how they proceeded to achieve their final vision. With the new employee portal, Dussmann has started their path to processing data faster and now has over 40 applications live in 12 different languages being used (voluntarily) by over 12,500 employees in the DACH region.


Facilities Services


Key takeaways

-Focus on the needs of your end-users
-Complex problems stand and fall with their teams and their expertise
-A good and pragmatic solution today is better than waiting for a perfect solution in the future
-Pursue a common goal and make sure that everyone involved is actually involved in the project
-Work with a trusted partner as this is crucial for success of a project


Christin Purmann, Head of Service and Competence Center Employee Portals at Dussmann

About Dussmann Group

With over 65,000 employees in 21 countries, the Dussmann Group provides services for people, by people. The largest service division, Dussmann Service, provides technical services, catering, security, reception, cleaning, surgical sterilization, commercial facility management and energy management from a single source. DKA constructs, installs and services all types of refrigeration and air-conditioning equipment and systems.

About Neptune Software

Neptune Software is a rapid application development platform vendor with more than 650 enterprise customers and over 3.5 million licensed end users globally that empowers IT departments to deliver tangible business outcomes.

Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations.

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